Policies

Impartiality Policy

Sahih Certifications is committed to providing impartial and objective certification services in accordance with ISO/IEC 17021-1:2015, ISO/IEC 17021-2:2016, and ISO/IEC 17021-3:2017. Impartiality is a core value that ensures the credibility and integrity of our certification processes.

Sahih Certifications recognizes the importance of impartiality in its certification activities. We are committed to continuously identifying, analyzing, and managing risks to impartiality, including avoiding conflicts of interest and ensuring decisions are based solely on objective evidence of conformity to relevant standards.

  • Conflict of interest

To maintain impartiality, we have implemented a comprehensive risk management process that identifies potential conflicts of interest and establishes measures to eliminate or minimize these risks. All personnel, including external bodies or committees, must disclose any conflicts of interest.

  • Independence in decision-making

Our certification decisions are independent and free from influence by external interests or parties. We ensure that decision-making is not affected by commercial, financial, or other pressures, with certification decisions made by qualified individuals who have not participated in the audit process.

  • Transparency and Integrity

We are committed to transparency in our operations and decisions. All stakeholders have access to our impartiality policy and understand the measures taken to uphold impartiality. We adhere to the highest ethical standards in all certification activities.

  • Monitoring and Review

We continually monitor and reviews its processes to ensure impartiality is maintained. Regular internal audits, management reviews, and feedback mechanisms are implemented to identify and address any potential threats to impartiality.

  • Complaint and appeal process

We have established a robust complaint and appeal process. Any complaints or appeals regarding the impartiality of our certification process are thoroughly investigated and resolved in a manner that ensures impartiality.

The impartiality policy is integral to our mission of delivering credible and trustworthy certification services. We are dedicated to upholding the best practices of impartiality in all our activities, ensuring our clients and stakeholders have full confidence in our certifications.

 

 

Mohamed Ali Al-Ahbabi

Chief executive officer

Date: 10th January 2024

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