Click here to view our Quality Policy Statement.

Impartiality Policy

Sahih Certifications is committed to providing impartial and objective certification services in accordance with ISO/IEC 17021-1:2015, ISO/IEC 17021-2:2016, and ISO/IEC 17021-3:2017. Impartiality is a core value that ensures the credibility and integrity of our certification processes.

Sahih Certifications recognizes the importance of impartiality in its certification activities. We are committed to continuously identifying, analyzing, and managing risks to impartiality, including avoiding conflicts of interest and ensuring decisions are based solely on objective evidence of conformity to relevant standards.

• Conflict of interest

To maintain impartiality, we have implemented a comprehensive risk management process that identifies potential conflicts of interest and establishes measures to eliminate or minimize these risks. All personnel, including external bodies or committees, must disclose any conflicts of interest.

• Independence in decision-making

Our certification decisions are independent and free from influence by external interests or parties. We ensure that decision-making is not affected by commercial, financial, or other pressures, with certification decisions made by qualified individuals who have not participated in the audit process.

• Transparency and Integrity

We are committed to transparency in our operations and decisions. All stakeholders have access to our impartiality policy and understand the measures taken to uphold impartiality. We adhere to the highest ethical standards in all certification activities.

• Monitoring and Review

We continually monitor and reviews its processes to ensure impartiality is maintained. Regular internal audits, management reviews, and feedback mechanisms are implemented to identify and address any potential threats to impartiality.

• Complaint and appeal process

We have established a robust complaint and appeal process. Any complaints or appeals regarding the impartiality of our certification process are thoroughly investigated and resolved in a manner that ensures impartiality.

The impartiality policy is integral to our mission of delivering credible and trustworthy certification services. We are dedicated to upholding the best practices of impartiality in all our activities, ensuring our clients and stakeholders have full confidence in our certifications.

Mohamed Ali Al-Ahbabi

Chief executive officer

Date: 10th January 2024

To maintain the integrity of Sahih Certifications’ partnership with UKAS and ensure full compliance with accreditation guidelines, all personnel and certified clients must adhere to strict rules regarding the use of the UKAS accreditation logo. Misuse or unauthorized application is strictly prohibited. For detailed information, please refer to our Usage of Marks and Logos Guidelines here.

Privacy Policy

At Sahih Certifications, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website and services. By using our website, you agree to the practices described in this policy. 

1.   Information We Collect   

We may collect the following types of information: 

–  Personal Information:  Name, email address, phone number, and other contact details you provide when filling out forms or communicating with us. 

–  Technical Information:  IP address, browser type, operating system, and usage data collected through cookies and similar technologies. 

–  Business Information:  Details related to your certification, application process, or business operations for service purposes. 

2.   How We Use Your Information   

We use the collected information to: 

– Provide certification services and maintain compliance with relevant standards. 

– Respond to your inquiries and improve our customer support. 

– Analyze website performance and enhance user experience. 

– Send updates, news, or marketing communications (if consented). 

3.   Sharing of Information   

We do not sell, rent, or trade your personal information. However, we may share it with: 

–  Accreditation Bodies:  To maintain compliance with accreditation requirements (e.g., UKAS). 

–  Service Providers:  Third parties that assist in website hosting, analytics, or other services essential to our operations. 

–  Legal Authorities:  If required by law, to comply with legal obligations or protect our rights. 

4.   Cookies and Tracking Technologies   

Our website uses cookies to enhance your browsing experience. These cookies help us analyze website usage and provide personalized content. You can manage your cookie preferences through your browser settings. 

5.   Data Security   

We implement robust security measures to safeguard your data from unauthorized access, disclosure, or misuse. However, no method of online transmission is completely secure, and we cannot guarantee absolute security. 

6.   Your Rights   

You have the right to: 

– Access and review the personal information we hold about you. 

– Request corrections or updates to your information. 

– Withdraw consent for marketing communications at any time. 

– Request deletion of your data, subject to legal and operational obligations. 

To exercise these rights, please contact us at  info@sahihcertify.com . 

7.   Retention of Information   

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. 

8.   Third-Party Links   

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. 

9.   Updates to This Policy   

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review this page regularly for the latest information. 

10.   Contact Us   

If you have any questions or concerns about this Privacy Policy, please contact us at: 

–  Email:  info@sahihcertify.com 

–  Phone:  +974-44128590