FAQ

Welcome to our Frequently Asked Questions (FAQ) section. Here, you’ll find key information about our ISO certification process, services, and requirements. Whether you’re exploring certification options or need guidance on compliance, this section provides clear answers to common questions. If you need further assistance, don’t hesitate to reach out to our team.

ISO certification is a seal of approval from a third-party body that a company runs according to one of the internationally recognized ISO management systems. This could include standards like ISO 9001 for quality management, ISO 14001 for environmental management, or ISO 45001 for occupational health and safety.

ISO certification helps organizations streamline their operations, reduce risks, meet customer expectations, and comply with legal or regulatory requirements. It also enhances credibility and boosts customer confidence, improving business competitiveness.

The steps include:

  • Initial Assessment: Understanding the scope of certification.

  • Documentation Review: Ensuring all processes and procedures meet the chosen ISO standard.

  • Internal Audit: Reviewing internal processes to ensure compliance.

  • External Audit: A third-party audit by Sahih Certifications.

  • Certification Decision: Based on audit results, certification is either granted or additional steps may be needed.

Sahih Certifications provides the following certifications:

  • ISO 9001:2015 – Quality Management Systems

  • ISO 14001:2015 – Environmental Management Systems

  • ISO 45001:2018 – Occupational Health and Safety Management

The certification process duration depends on the scope, size and complexity of your organization. Generally, it can take between 1 to 6 months from the initial assessment to the final certification, depending on your preparedness.

ISO certifications are typically valid for three years. However, surveillance audits are conducted annually to ensure ongoing compliance with the standard.

A surveillance audit is a periodic review conducted by Sahih Certifications to ensure your organization continues to meet ISO standards throughout the certification period.

The key requirements vary depending on the specific standard but typically include:

  • Documented procedures and processes.
  • Evidence of continual improvement.
  • Effective internal auditing processes.
  • Regular management review meetings.

Yes, ISO certifications are suitable for businesses of all sizes, including small and medium-sized enterprises (SMEs). ISO standards are scalable and adaptable to different business contexts.

We provide certification services for a wide range of industries, including:

  • Manufacturing
  • Hotels
  • Information Technology
  • Construction
  • Healthcare
  • Food and Beverage
  • Mining and Quarrying
  • Basic Metal Production

The Impartiality Committee ensures the certification process is fair, unbiased, and free from conflicts of interest. The committee reviews processes and decisions to maintain objectivity in certification services.

The verification methods include:

  • Document Review: Analyzing documentation to confirm compliance.

  • On-Site Audits: Visiting the client’s premises to observe and verify processes.

  • Interviews: Speaking with employees and stakeholders to confirm adherence to standards.

  • Sampling: Checking samples of processes or products for compliance with requirements.

Certification refers to a third-party organization like Sahih Certifications evaluating a company and verifying its compliance with a specific ISO standard. Accreditation is the formal recognition by an accreditation body that the certification body is competent to carry out certification services.

The cost of ISO certification varies depending on factors such as the size of the organization, the complexity of operations, and the specific standard being pursued. We provide custom quotes after an initial consultation.

ESG (Environmental, Social, and Governance) refers to a framework for evaluating the sustainability and ethical impact of a business. ISO certifications like ISO 14001 (Environmental Management) and ISO 45001 (Occupational Health & Safety) support ESG goals by promoting sustainability and safety standards.

Sahih Certification maintains strict confidentiality agreements and implements robust information security practices to ensure that client data is protected throughout the certification process.

If your company fails the audit, Sahih Certifications will provide a detailed report outlining areas of non-conformance. You will have the opportunity to address these issues and undergo a follow-up audit.

To prepare for an ISO audit:

  • Ensure your management system complies with the standard.

  • Conduct internal audits to verify compliance.

  • Train employees on the importance of ISO standards.

  • Have all necessary documents, processes, and records in place for review.

We offer:

  • Pre-assessment Audits: A preliminary review before the formal audit.

  • Stage 1 Audit: A review of your documentation to assess readiness.

  • Stage 2 Audit: An on-site audit to assess the implementation and effectiveness of your management system.

  • Surveillance Audits: Annual audits to maintain certification.

  • Re-certification Audits: Conducted every three years to renew your ISO certification.

ISO 9001:2015 is an international standard that outlines the criteria for a Quality Management System (QMS). It is based on several quality management principles, including a strong customer focus, the involvement of top management, a process-based approach, and continual improvement. The goal of ISO 9001:2015 is to help organizations consistently meet customer and regulatory requirements while improving overall efficiency and effectiveness.

Benefits of ISO 9001:2015 Certification for Organizations

  1. Improved Customer Satisfaction
  2. Operational Efficiency
  3. International Recognition
  4. Risk Management
  5. Enhanced Employee Engagement
  6. Increased Market Opportunities
  7. Continual Improvement
  8. Compliance with Legal and Regulatory Requirements
  9. Better Supplier Relationships
  10. Improved Decision-Making

ISO 14001:2015 is an internationally recognized standard for designing and implementing an Environmental Management System (EMS). It provides a framework that organizations can follow to improve their environmental performance through more efficient use of resources, reduction of waste, and mitigating environmental risks. This standard is applicable to any organization, regardless of size or industry, that seeks to manage its environmental responsibilities in a systematic way.

Benefits of ISO 14001:2015 Certification for Organizations

  1. Improved Environmental Performance
  2. Legal and Regulatory Compliance
  3. Cost Savings through Efficient Resource Use
  4. Enhanced Reputation and Competitive Advantage
  5. Reduction of Environmental Risks
  6. Increased Business Opportunities
  7. Enhanced Employee Engagement and Awareness
  8. Sustainability and Long-Term Growth
  9. Improved Supply Chain Relationships
  10. Better Waste Management and Reduction
  11. Enhanced Monitoring and Reporting
  12. Continual Improvement

ISO 45001:2018 is an international standard for Occupational Health and Safety (OH&S) Management Systems. It provides a framework to manage and improve the safety and well-being of employees by preventing work-related injuries, illnesses, and fatalities. The standard focuses on proactive risk assessment and hazard identification to create safer working environments. It is applicable to organizations of any size, industry, or sector.

ISO 45001:2018 replaced the older OHSAS 18001 standard and is aligned with other management system standards such as ISO 9001 (Quality) and ISO 14001 (Environment), allowing for integrated implementation.

Benefits of ISO 45001:2018 Certification for Organizations

  • Improved Workplace Safety
  • Reduced Costs from Incidents
  • Compliance with Legal and Regulatory Requirements
  • Enhanced Reputation and Credibility
  • Increased Employee Engagement
  • Proactive Risk Management
  • Improved Organizational Efficiency
  • Global Recognition and Competitive Advantage
  • Reduced Insurance Premiums
  • Better Risk and Opportunity Management
  • Promotes a Safety Culture
  • Alignment with Other Management Standards

To get started, contact us via our website or email. We will guide you through the initial assessment process, provide a quote, and help you set up the necessary steps for certification.